Tag: IT support

Working from Home Remotely – What You Need to Know

The ability to work remotely outside of the office has been obtainable for a few decades; however, this technology has become more mainstream in today’s work society. Employers are finding it easier to allow their employees to work remotely as they discover it’s relatively simple to set up remote access with only a computer and internet connection.

Many corporations have continued to grow with the acceptance of remote positions available. Although this technology is still a new concept to many, some may find it intimidating. Consulting with a professional can make this process much simpler.

Using a VPN Connection

A VPN (virtual private network) is a standard component within remote access solutions.  A VPN allows remote users to establish a secure connection within a computer network. It functions by using a public network (typically an internet connection) to connect remote sites. Virtual connections are then routed from a company’s private network or a third-party security service provider to users of the system.

Private data can be transmitted across unknown networks without the worry of a security breach within a company’s internal data or assets. A VPN connection is initiated by a remote user logging into a corporate server and then confirming details based on the security information provided by either a password, IP address, or SSL certificate.

Using Remote Desktop Applications

Another option that allows for remote access is third-party software programs specializing in remote technology. This software is designed for virtually accessing your work computing equipment. There are many companies online that offer software downloads with security options and additional features.  However, it is best to consult with an IT professional when considering software options for your company’s needs. Consulting with a professional will ensure that the correct security features are properly integrated and installed within your company’s infrastructure.

Creative Communications

One disadvantage of working remotely can be the lack of face-to-face interaction that is present in an office atmosphere. Having the right technology installed can overcome this obstacle and offers enormous benefits. Video conferencing technology has become a great tool to reincorporate the human element of working remotely. Scheduling daily or weekly video calls to see your colleagues can help boost productivity and morale. As discussed previously, there are many third-party software applications to make life easier when working remotely.  However, it is advised to speak with an IT consultant before installing any remote applications to your infrastructure.

Creative Programs and Systems is an all-inclusive tech company that specializes in Custom Development, Managed IT Services, and Digital Marketing.  All work is done in-house. We never outsource services from custom server builds and workstations, custom software programming, and phone app development, to search engine optimization and paid advertising, our professionals provide results.  For more information on CPS, check out our website at https://www.cpsmi.com.



Benefits Of Managed IT Services for Your Computer Needs


Running a business of any size is no small task for a person to accomplish. It can be quite stressful to always be deciding what is best for the company and finding new ways to make it more profitable and efficient. Knowing the ins and outs of your business is key to being successful but what happens when you require additional services such as computer IT that personnel at your business are not familiar with? We live in a world full of computers that are designed to make our lives and businesses easier to run and maintain but when the systems potentially go down or need upgrades as time continues to change rapidly with technology you will find there is a new problem to resolve. Outsourcing your IT needs or more specifically using managed IT will benefit your business dramatically and below you will find exact reasons why.

Preventative solutions that reduce risk

Every business investment will require some type of risk. When utilizing a managed IT company to service your computer IT needs, much of the risk is removed since you will gain the expertise and knowledge of the professionals in the IT field and will understand the compliance and security issues to be on the lookout for. Also, with the expert knowledge, precautions will be installed and will receive better performance with little to no downtime. Daily system scans are done on the entire network of the company to verify no security issues or will be informed of smaller issues that can be repaired faster than if a problem was neglected and became much larger in turn saving more money.

Predictable and Controlled Expenses

A customized plan will be designed by the managed IT consultants to provide the best solutions for your business no matter size if a small business or a global industry leader. Considerations that will help determine the plans that are enough for your company will be details discussed such as budgets, timelines, and future upgrades that are required to take place.  Once the proper plan is decided, it will give a peace of mind knowing that your IT will be able to maintain and provide quality service that you will not have to question what will be covered and what repairs won’t. Having managed service providers also help minimize the likelihood of inconvenient, and sometimes very expensive network disasters. 

Quicker Service

When businesses work with managed IT consultant’s they will receive the quickest response time support. Wide range of services include 24/7 system and network monitoring, server/ workstation installation and maintenance, security audits, employee troubleshooting and much more. At CPS, we also have a customer support portal that allows customers to request immediate support through in house IT ticket system that consultants can receive day or night. Proper monitoring of systems will inform your IT professionals when an issue is found before it becomes a large issue to save more downtime as well. Communication with software and hardware vendors can be done directly through managed IT company so that a business owner does not have to take additional time trying to understand technical terms or complicated conversations.

Creative Programs and Systems is an all-inclusive tech company that specializes in Custom Development, Managed IT Services, and Digital Marketing.  All work is done in-house, we never outsource services from custom server builds and workstations, custom software programming and phone app development, to search engine optimization and paid advertising, our professionals provide results.  For more information on CPS check out our website at https://www.cpsmi.com.