What are managed IT Support services?
Managed IT Support services in clear terms is the process of outsourcing a small to medium businesses IT tasks or services to another company who are entirely a Commercial IT services provider. Global spending forecast carried out by expert points out that, managed IT Support services will increase to over $900 billion plus, in 2017 alone. As SMBs (Small and Medium-sized businesses) are now beginning to understand the importance of managed IT Support services and are now tapping into IT outsourcing. The more SMBs springing up daily, the more various managed IT Support services are unfolding.
Some of the major importance of a Managed IT support services and in broader terms a commercial IT will be enumerated as follows;
Proactive Approach to IT Problems
This is about the most important part of a fully managed IT services; the fact being that managed IT support services provider (MSP) does all the worry and brainstorming for the client, making sure their IT infrastructures are in a top-notch state . Commercial IT has simplified making the right decisions by solving potential issues without wasting time; leaving client’s to focus more on other segments of the business. A Managed IT services provider will always make sure their clients do not need to bother about their daily IT operations. An effective way MSP helps grow a SMBs is in the aspect of availability, providing 24/7 and year round coverage.
Opportunities to accessing latest technologies
A fully managed IT support service will offer clients (SMBs) to have a team of IT guru’s with wide experience and exposure to mitigate and troubleshoot issues arising with client’s facilities. This in return offers clients the opportunities of having access to the latest technology’s and business-upgrade solutions. This will boast and sustain profitability and availability of client facilities! Having access to latest technologies help in creating faster solutions to problems and thereby reducing work load on internal over worked staffs
3. ROI/Cost Savings
Also an important core business value of managed services is effective cost savings. IT planned budgets comprises of several items: software, network and hardware costs, maintenance costs and infrastructure costs, labor cost is significant for any businesses who rely solely on managed services providers. Most of the time companies exploring options of a managed IT support may need to reduce the size of their IT department reason being to reduce cost of paying their present staff’s salary is on the high.
What managed IT support services bring to the table of the client is simply, the client is more equipped to easily forecast their IT costs on a daily, monthly or even yearly basis. This will obviously break the ROI of company adopting a managed IT support service down for them, and easily explain how freeing up staff time to concentrate on more reasonable projects they have specialty to manage and increases efficiency and productivity at the long run.
Recently, most SMBs need to be adequately brace up for emergencies such as utility or power failures, data loss, security breaches, or other disasters that could impact the availability of their facilities. There’s a definite need for constant uptime and business availability. A managed IT support services provider will help grow a client’s facilities by identify and preventing any kind of disaster that can impact a downtime situation on their business
The prospective client turns to managed IT support services provider for getting world class and updated security of valuable data transmission and transfers to avoid data loss and breach of classified information which can be infiltrated via usage of client’s hardware like desktop, laptop, multimedia phones, application, servers, Operating system. Clients will do this for the purpose of getting a more effective and strictest security that most times can’t be acquired internally.